Return and Refund Policy

Buyers can apply for a refund with the following conditions:

  • Excess payment from the Buyer over the price of the Product
  • The product is not accepted by the buyer due to the fault of the delivery service provider.
  • The product received has expired.
  • Products that have been received in a damaged condition refer to the following conditions: packaging is damaged/torn/perforated.

Please check the cancellation details of your selected products see whether you are eligible for a refund or not. Then, email info@talasi.com or call our customer care and we will help you to process your request.

If you need any shopping information, you can use live chat feature or contact us in phone number: +628119995388. Happy Shopping!

How can I contribute? How do we create a better livelihood? How can we use the abundant natural resources and add more value to their lives. This was my purpose calling and I have spent my adult life in the business of adding value to Indonesian natural resources. 

After a few days in Sumba, I was reenergized and felt the urge to start a new journey. This new endeavor will be different. This time I intended to bring more power to the smallholders and farmers in creating a sustainable chain that can give value and impact on their lives. And I named this enterprise Talasi which in sanskrit depicts trees that always bear flowers, fruits and new leaves, and a sweet fragrance or cornflower in Latin America.

Talasi is about exploring and discovering the potential in the obscurity. Talasi is about setting up and operating at the Origin. Talasi is about working with the community, providing them with knowledge, skills and tools. Investing at the grassroots level and connecting the chain to sustain and maintain nature while enhancing livelihoods. With the end game of empowerment to the people of the land.

With the creation of our premium honest brands, Watu and Toye across food and natural ingredient products, everyone can be part of this vision with each purchase in support of the same values and mission to empower the grassroots communities.

We will soon complete our full facilities and retreat in Sumba which is currently roasting our Watu cashews. And our Batukaru Talasi Retreat, Bali opened earlier this year with Flores next in line.

I am excited about what the future holds for “the Origin” and I would like to take this opportunity to extend my personal humble invitation to each and everyone you to visit us and “Experience Talasi”.

Let’s discover the Origin,
Alisjahbana Haliman
Founder